Application of Artificial Intelligence in Production and Services

Applications of Artificial Intelligence in Industry and Services explores the integration of machine learning, data analytics, intelligent automation, and emerging AI technologies within the context of Industry 4.0, demonstrating their transformative impact on operational efficiency, decision-making, and service innovation.

The book is organized to guide readers from the fundamentals of artificial intelligence to advanced sector-specific applications. Initial chapters introduce core concepts and enabling technologies, including machine learning, deep learning, natural language processing, and computer vision. Subsequent chapters examine AI-driven solutions across diverse domains, including manufacturing, healthcare, finance, supply chain management, smart cities, and service operations. Emerging topics, including explainable AI, ethical and responsible AI practices, human–AI collaboration, and AI-enabled digital twins, are also explored through frameworks, case studies, and performance analyses.

The book offers multidisciplinary perspectives and state-of-the-art methodologies to highlight the opportunities and challenges associated with deploying intelligent systems, while also offering practical insights into the design, implementation, and evaluation of scalable and responsible AI solutions.

Key Features

- Discusses the role of AI technologies and their role in shaping Industry 4.0 with detailed discussions on machine learning, deep learning, natural language processing, and computer vision.
- Covers emerging topics such as explainable AI, ethical AI, digital twins, and human–AI collaboration. Integration of real-world case studies, frameworks, and performance evaluations.
- Multidisciplinary perspectives combining theoretical concepts with practical deployment strategies and applications across manufacturing, healthcare, finance, supply chains, smart cities, and service management.

Target Readership :

The book is primarily intended for researchers, academics, postgraduate students, and industry professionals in artificial intelligence, computer science, information technology, and industrial engineering.

Editor(s):

Pancham Singh
Department of Computer Science
Engineering and Information Technology
Ajay Kumar Garg Engineering College
Ghaziabad, Uttar Pradesh
India

Avinash Kumar Sharma
Department of Computer Science & Engineering (CSE)
Sharda School of Computing Science & Engineering (SSCSE)
Sharda University
Greater Noida, Uttar Pradesh
India

Mrignainy Kansal
Department of Computer Science and Engineering
Netaji Subhas University of Technology (NSUT)
New Delhi, India

Amarjeet Prajapati
Department of Computer Science
Engineering and Information Technology
Jaypee Institute of Information Technology
Noida, Uttar Pradesh
India

Contributor(s):

Ajay Bahadur
Department of Commerce & Management
GNIOT Institute of Professional Studies
Greater Noida, Uttar Pradesh
India

Ajeet Kumar Sharma
Department of Computer Science & Engineering (CSE)
Sharda School of Computing Science & Engineering (SSCSE), Sharda University
Greater Noida, Uttar Pradesh
India

Anju Saha
Department of CSE, USICT
GGS Indraprastha University
Delhi
India

Anasuya Patil
Department of Pharmacy
KLE College of Pharmacy, KLE University- 590010
Bengaluru, Karnataka
India

Anurag Sati
Department of CSE & IT
Jaypee Institute of Information Technology (JIIT)
Noida
India

Arpit Saxena
Department of Commerce & Management
GNIOT Institute of Professional Studies
Greater Noida, Uttar Pradesh
India

Ashi Agarwal
Department of Computer Science
ABES Engineering College
Ghaziabad, Uttar Pradesh
India

Asheesh Tiwari
Department of Computer Science & Applications
GLA University
Mathura
India

Asmita Yadav
Department of CSE & IT
Jaypee Institute of Information Technology (JIIT)
Noida
India

Atul Sharma
Department of CSE &IT
Jaypee Institute of Information Technology (JIIT)
Noida
India

Avinash Kumar Sharma
Department of Computer Science & Engineering (CSE)
Sharda School of Computing Science & Engineering (SSCSE), Sharda University
Greater Noida, Uttar Pradesh
India

Ayushi Bhatnagar
School of Life and Basic Sciences
Jaipur National University
Jaipur
India

Bharti Chugh
Department of CSE
Krishna Institute of Engineering & Technology (KIET)
Ghaziabad, Uttar Pradesh
India

C. Chellaswamy
Department of Electronics and Communication Engineering
SRM TRP Engineering College
Tiruchirappalli 621105, Tamil Nadu
India

C. Reginamary
Department of Electronics and Communication Engineering
MRK Institute of Technology
Kattumannarkoil 608301, Tamil Nadu
India

Deepika Yadav
Department of Computer Science
Bharati Vidyapeeth's College of Engineering
New Delhi
India

G. Gandhimathi
Department of Electronics and Communication Engineering
SRM TRP Engineering College
Tiruchirappalli 621105, Tamil Nadu
India

Gagan Tyagi
Department of Development, Technical Architect
Tech Mahindra
Noida, Uttar Pradesh
India

Jaishree Jain
Department of Computer Science and Engineering
Ajay Kumar Garg Engineering College
Ghaziabad, Uttar Pradesh
India

Jayasankar Narayanan
Department of Pharmacy
SRM Institute of Science and Technology
Potheri, Tamil Nadu
India

Juhi Sharma
School of Life and Basic Sciences
Jaipur National University
Jaipur
India

Kranthi Kumar K.
Department of Pharmaceutics
Lloyd Institute of Management and Technology
Greater Noida, Uttar Pradesh
India

Kratika Pathak
School of Life and Basic Sciences
Jaipur National University
Jaipur
India

Laxmi Pandey
Department of PGDM
Institute of Management Studies (IMS)
Ghaziabad, Uttar Pradesh
India

Mradul Kumar Jain
Department of Computer Science and Engineering
Ajay Kumar Garg Engineering College
Ghaziabad, Uttar Pradesh
India

Mrignainy Kansal
Department of Computer Science and Engineering
Netaji Subhas University of Technology (NSUT)
New Delhi
India

Mufti Mohammad Usman
Department of CSE & IT
Jaypee Institute of Information Technology (JIIT)
Noida
India

Pancham Singh
Department of Computer Science, Engineering and Information Technology
Ajay Kumar Garg Engineering College
Ghaziabad, Uttar Pradesh
India

Pankaj Bhatt
Department of Pharmaceutics
Lloyd Institute of Management and Technology
Greater Noida, Uttar Pradesh
India

Pawan Kumar
Department of Computer Science and Engineering
Ajay Kumar Garg Engineering College
Ghaziabad, Uttar Pradesh
India

Preeti Garg
Department of CSE
KIET Group of Institutions
Ghaziabad, Uttar Pradesh
India

Preeti Jain
Department of Management
Ajay Kumar Garg Institute of Management
Ghaziabad, Uttar Pradesh
India

Princy Tyagi
Department of Computer Science & Engineering
Swami Rama Himalayan University
Dehradun, Uttarakhand
India

R. Venkatesh
Department of Physics
PSNA College of Engineering and Technology (Autonomous)
Dindigul 624622, Tamil Nadu
India

Rakesh Kumar
Department of Computer Science & Applications
GLA University
Mathura
India

Rashi Singhal
Department of PGDM
Institute of Management Studies (IMS)
Ghaziabad, Uttar Pradesh
India

Ruchira Goel
Department of Applied Science
Ajay Kumar Garg Engineering College
Ghaziabad, Uttar Pradesh
India

Saurabh Singhal
Department of Computer Science & Engineering (CSE)
Sharda School of Computing Science & Engineering (SSCSE), Sharda University
Greater Noida, Uttar Pradesh
India

Shivani Jain
Department of CSE, SCSET
Bennett University
Greater Noida, Uttar Pradesh
India

Shweta Ran
Department of CSE & IT
Jaypee Institute of Information Technology
Noida, Uttar Pradesh
India

Sidham Jain
Department of CSE & IT
Jaypee Institute of Information Technology (JIIT)
Noida
India

Sonika Niraj Motan
School of Allied Health Sciences
Jaipur National University
Jaipur
India

Tushar Gupta
Department of CSE &IT
Jaypee Institute of Information Technology (JIIT)
Noida
India

Uma Maheshwari K.
Department of Electronics and Communication Engineering
SRM TRP Engineering College
Tiruchirappalli 621105, Tamil Nadu
India

Updesh Kumar Jaiswal
Department of Computer Science and Engineering
Ajay Kumar Garg Engineering College
Ghaziabad, Uttar Pradesh
India

Vema Kiran
School of Pharmaceutical Sciences
Mohan Babu University (MBU)
Tirupati, Andhra Pradesh
India

Vinay Choudhary
Department of Ophthalmology
JNU Institute of Medical Sciences and Research Center
Jaipur
India

Vinesh
Department of Commerce & Management
GNIOT Institute of Professional Studies
Greater Noida, Uttar Pradesh
India

Yash Singh
Department of CSE &IT
Jaypee Institute of Information Technology (JIIT)
Noida
India

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